Pricing

Inclusive thinking, at every scale

Collectivally is designed to be as accessible as the experiences it helps you create. Whether you're a solo designer exploring accessibility for the first time or an enterprise team embedding inclusion across a portfolio of services, there's a plan that fits how you work.

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Plans

Prices include VAT. A persona journey is one persona completing one user journey. Every new account starts with 3 free persona journeys.

Pricing philosophy

No tax on empathy

Pricing shapes behaviour. We want Collectivally to encourage exploration and inclusive thinking, not make you ration which perspectives you use. So all eight personas and the full product are included on every plan.

You pay for persona journeys: one persona completing one user journey. Choose any combination of personas for each test, and use your monthly allowance however suits your work.

Rather than holding back features or personas, plans grow with the things that naturally increase as Collectivally becomes part of how you work: the number of persona journeys, the people using it, and the tests you can run at the same time.

Your allowance

Room to explore

Starter includes 80 persona journeys a month, enough for 10 full tests with all eight personas, and Team includes 400. Spend them however you like: one persona across many journeys, or all eight on a few. Unused persona journeys don't roll over, so choose the plan that matches how often you'll test, and change it in the app as your needs grow.

Plans are for people using Collectivally directly, not automated tools or scripts. If anything ever looks unusual, we'll have a conversation before we do anything else.

Frequently Asked Questions

Pricing, in plain English

  • What is a persona journey?

    One persona completing one user journey on your site or service, such as finding a course and starting an application. Test a journey with three personas and that uses three persona journeys; test it with all eight and it uses eight. Your monthly allowance is shared across all your work, so you can mix personas however suits you.

  • How does the free trial work?

    Every new account gets 3 free persona journeys, so you can see Collectivally working on your own site before choosing a plan. When you've used them, pick the plan that suits you to keep going.

  • What happens to persona journeys I don't use?

    They don't roll over, so it's worth choosing the plan that matches how often you'll test. You can change your plan in the app as your needs change.

  • Can I buy extra persona journeys?

    Not at the moment. If you outgrow the Team plan, get in touch and we'll set up a custom plan with a larger allowance.

  • Can I change plan later?

    Yes. You can change your plan in the app as your needs grow. If you're not sure which plan is right for you, start with the free trial and we can help you find the right fit.

  • What if I need something that doesn't fit a standard plan?

    Get in touch. Custom plans are for larger organisations: a shared allowance of persona journeys across your whole team, more seats and more tests at once. If you have specific procurement, security or compliance requirements, we'll take those into account too.

  • Does Collectivally replace our existing accessibility tools?

    No, and it's not designed to. Collectivally sits alongside your existing tools and brings research-informed perspectives that automated checkers can't provide. Most teams use it in addition to, not instead of, their current process.

Let's get you started

Start with 3 free persona journeys and see what the personas find on your own site. If you'd like a guided walkthrough, we're happy to show you around.

Stay in the loop

We write about accessibility, inclusive research, and the thinking behind Collectivally. If that sounds useful, we'd love to stay in touch.